Most items brought to the workshop require to be restored 'aesthetically invisibly', however we can also repair to a high standard employing what is called a 'conservation repair' whereby the item is cleaned, stabilised and properly adhered, then any remaining visible cracks are dealt with using a polished, colour epoxy fill to render your items suitable for display, naturally this involves less work than a full restoration, is consequentially less expensive and is often considered a good alternative. The level of restoration required can be discussed in the studio or via email.
Items brought in or sent via courier, that need to be cleaned or which show evidence of an historical repair will need to be chemically cleaned to reveal any hidden or latent damage, such pieces will incur an initial charge, which, if the job is accepted this initial consideration will be deducted from the final cost. If however the job is declined this fee will be payable before the item can be collected/returned.
To prevent any misapprehension or misunderstanding it is no longer our policy to email restoration costs from images alone as there are many variables & much more detail required to ensure even a modicum of accuracy. The old adage that a picture tells a thousand words is a fallacy as far as ceramic restoration is concerned. A true, fair and honest estimate can only be given after a physical examination. You are welcome to send any high quality images for a ‘best guess’, but please bear in mind that to the untrained eye there can be defects to a piece which remain undetected until undergoing a thorough physical examination. It is best therefore to let me actually see your damaged items for an estimate (or a quote if the object is subject to an insurance claim). In this instance please telephone to make an appointment. Our email address for submitting images is: or simply go to our Contacts page for ease of use. Alternatively if your prefer to courier to us, we will forward our address details. Pease feel free however to email your images for any general enquiries.